Due to the heavy weight of sintered stone, we usually ship it by sea.

Our MOQ is typically 1 pallet per design, but we recommend ordering a minimum of a 20” container to ensure secure delivery. We accept mixed loading of multiple products.

For special orders such as trial orders, the MOQ is negotiable based on specific conditions.

Please contact us to discuss your requirements and we will provide you with the best possible solution.goes here

Yes, we provide samples of our sintered stone products.

In most cases, our samples are free of charge.depending on the size, however, we ask customers to cover the courier costs or provide their courier account for shipping.

We understand the importance of evaluating our products before making a purchase decision, and we strive to make the sample process as convenient and cost-effective as possible for our customers.

Please feel free to inquire about our sample policy for specific products or quantities.

Description text goes hereThe lead time for production and delivery varies depending on the quantity and specific requirements of your order.

If we have stock available, we can arrange loading within approximately 7 days. However, if stock is insufficient, we may need to wait for production.

Upon order confirmation, our sales team will provide you with an estimated timeline based on your specific order details.

We have a stringent quality control process in place to ensure the highest standards of our sintered stone products. We conduct thorough inspections at each stage of production, from raw material sourcing to final packaging, to guarantee quality and consistency.

Yes, we have obtained relevant certifications and test reports to validate the quality and performance of our sintered stone products. We can provide these documents upon request to showcase our commitment to delivering high-quality materials.

Generally we accept the following two payment terms:

1) Bank Transfer

50% advance payment as deposit to keep the stock or arrange the production, the balance before loading.

2) L/C at sight

Our sales team will provide you with detailed information on the payment terms upon order confirmation.

We strive to respond to inquiries promptly. You can typically expect to receive a reply within 24 hours after sending your inquiry. Our team is dedicated to providing timely and efficient customer service.

We utilise various communication methods, including Email, Telephone, WhatsApp, to ensure effective and efficient communication with our customers.